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The Five Dysfunctions of a Team: A Leadership Fable, by Patrick Lencioni
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After her first two weeks observing the problems at DecisionTech, Kathryn Petersen, its new CEO, had more than a few moments when she wondered if she should have taken the job. But Kathryn knew there was little chance she would have turned it down. After all, retirement made her antsy, and nothing excited her more than a challenge. What she could not have known when she accepted the job, however, was just how dysfunctional her team was, and how team members would challenge her in ways no one ever had before.
In The Five Dysfunctions of a Team, Patrick Lencioni once again offers a leadership fable that is as enthralling and instructive as his first two bestselling books, The Five Temptations of a CEO and The Four Obsessions of an Extraordinary Executive. This time, he turns his keen intellect and storytelling power to the fascinating, complex world of teams.
- Sales Rank: #54669 in Books
- Brand: Brand: Random House Audio
- Published on: 2006-04-04
- Released on: 2006-04-04
- Formats: Audiobook, CD, Unabridged
- Original language: English
- Number of items: 3
- Dimensions: 5.86" h x .58" w x 5.08" l, .26 pounds
- Running time: 225 minutes
- Binding: Audio CD
- 3 pages
- Used Book in Good Condition
Amazon.com Review
Once again using an astutely written fictional tale to unambiguously but painlessly deliver some hard truths about critical business procedures, Patrick Lencioni targets group behavior in the final entry of his trilogy of corporate fables. And like those preceding it, The Five Dysfunctions of a Team is an entertaining, quick read filled with useful information that will prove easy to digest and implement. This time, Lencioni weaves his lessons around the story of a troubled Silicon Valley firm and its unexpected choice for a new CEO: an old-school manager who had retired from a traditional manufacturing company two years earlier at age 55. Showing exactly how existing personnel failed to function as a unit, and precisely how the new boss worked to reestablish that essential conduct, the book's first part colorfully illustrates the ways that teamwork can elude even the most dedicated individuals--and be restored by an insightful leader. A second part offers details on Lencioni's "five dysfunctions" (absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results), along with a questionnaire for readers to use in evaluating their own teams and specifics to help them understand and overcome these common shortcomings. Like the author's previous books, The Five Temptations of a CEO and Obsessions of an Extraordinary Executive, this is highly recommended. --Howard Rothman
From Publishers Weekly
In keeping with the parable style, Lencioni (The Five Temptations of a CEO) begins by telling the fable of a woman who, as CEO of a struggling Silicon Valley firm, took control of a dysfunctional executive committee and helped its members succeed as a team. Story time over, Lencioni offers explicit instructions for overcoming the human behavioral tendencies that he says corrupt teams (absence of trust, fear of conflict, lack of commitment, avoidance of accountability and inattention to results). Succinct yet sympathetic, this guide will be a boon for those struggling with the inherent difficulties of leading a group. 100,000 first printing.
From Library Journal
Building a cohesive team is not complicated, declares Lencioni, president of his own management consulting firm and author of The Five Temptations of a CEO. Departing from the dry, theoretical writing of many management books, he presents his case in the context of a fictional organization, and in doing so succeeds at communicating his ideas. The story is about a female CEO who is hired to bring together a dysfunctional executive staff to work as a team in a company that just two years earlier had looked promising. The scenarios that follow are recognizable and can be applied anywhere teamwork is involved, whether it is a multinational company, a small department within a larger organization, or a sports team. The five dysfunctions discussed are absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results. At the end of the story, the main points are summarized, and clearly written suggestions and exercises are offered to help bring about change. Concise and easy to follow, this book is recommended for academic and public libraries with management collections and for anyone who is a member of a team that needs improvement. Bellinda Wise, Nassau Community Coll. Lib., Garden City, NY
Copyright 2002 Cahners Business Information, Inc.
Most helpful customer reviews
9 of 9 people found the following review helpful.
Real challenges for real teams
By Reid Mccormick
This book has been on the “to read” list for quite some time now. I know it has been a popular book among managers for years, and I have enjoyed hearing Patrick Lencioni speak on several occasions, but for one reason or another, every year this book kept getting kicked down the list.
Finally, I bought the book and was excited to read it. I opened it up, and a cold shiver went down my spine. When I saw that the first section of the book was titled “The Fable” and written like story, I rolled my eyes thinking I just wasted my money. But I pushed through, and to my surprise, I really enjoyed this book.
I strictly read non-fiction. I have tried, but fiction does not appeal to me. I was tempted to read only the last section of the book which is in essay form, but I’m glad I didn’t. Lencioni can tell a convincing story while driving home the message without being cheesy or painfully obvious.
I definitely think this book would be good for anyone who has to lead a team. Teamwork is incredibly difficult, however it can provide amazing results. I can attest that the five dysfunctions are real and a challenge to overcome.
4 of 4 people found the following review helpful.
One more perspective of human dynamics.
By Michael Dunn
Fable ... at least the sub-title is accurate. 180 pages of fable. 20 pages of author perspective. A quick read, nothing new. Assumes organizations have a wider field to operate in regarding personnel (yes, even in 'management') than might occur. One's person's solution to dysfunction is a another person's passive-aggressive attempt to control people.
I should add this book was 'suggested' reading as part of a new 'career profession' program where I work (within the Dept of Defense). I make this point because much of the personnel-related latitude exhibited in the book doesn't exist in any way within our personnel or leadership structure. The system makes holding people accountable almost impossible and is more likely to punish those who try more than those who don't. And yes, that is both sad and embarrassing.
2 of 2 people found the following review helpful.
Seemingly Obvious Model with High Value
By Steve Berczuk
Following the idiom of The Goal and The Deadline, this book spends most of its time teaching its lessons using the example of a fictionalized story of a new CEO joining company in trouble. Rather than teaching you about Supply Chains, or Software teams, this book teaches how to identify groups of people who aren't actually teams, and help them discover how to be teams. The CEO in the story uses the model to help the executive "team" become a team in more than name. There is a brief summary of the model at the end, but the story form really drives the point home better than the 37 page summary of the model. You could just jump to the summary of the model, but the lessons might not stick, and the power of the simple model might be as clear. (and the simple, "obvious" things are often the ones that people ignore) If you are on a team, you'll find value in this quick to read book, either as a way to lead others to form a better team, or as a way to understand what's happening around you so that you can do better.
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